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06/06/2019

Motor Accident Claims Procedure

  • Stop vehicle

    Stop vehicle immediately

  • Phone tracking

  • Call Police

    Must call police!! As soon as possible

  • Step 3

    Check for injuries

  • Step 4

    Refer to Manager

    If under supervision refer to manager

  • 5

    Register claim

    Register claim on SIS System

  • Step 6 test

    Step 6

  • Step 7 test

    Step 7

    If the assessor has confirmed that the vehicle is a write-off then the following additional documents will be required from the insured: (Normally the assessor will assist with this process): 1. Two signed change of ownership forms. 2. Original registration certificate 3. Settlement letter from the bank (if vehicle is still under HP agreement) Assessor…Read More

  • Stop vehicle

    Stop vehicle immediately

  • Phone tracking

  • Call Police

    Must call police!! As soon as possible

  • Step 3

    Check for injuries

  • Step 4

    Refer to Manager

    If under supervision refer to manager

  • 5

    Register claim

    Register claim on SIS System

  • Step 6 test

    Step 6

  • Step 7 test

    Step 7

    If the assessor has confirmed that the vehicle is a write-off then the following additional documents will be required from the insured: (Normally the assessor will assist with this process): 1. Two signed change of ownership forms. 2. Original registration certificate 3. Settlement letter from the bank (if vehicle is still under HP agreement) Assessor

  • Motor Accident Claims Procedure

    • Stop vehicle

      Stop vehicle immediately

    • Phone tracking

    • Call Police

      Must call police!! As soon as possible

    • Step 3

      Check for injuries

    • Step 4

      Refer to Manager

      If under supervision refer to manager

    • 5

      Register claim

      Register claim on SIS System

    • Step 6 test

      Step 6

    • Step 7 test

      Step 7

      If the assessor has confirmed that the vehicle is a write-off then the following additional documents will be required from the insured: (Normally the assessor will assist with this process): 1. Two signed change of ownership forms. 2. Original registration certificate 3. Settlement letter from the bank (if vehicle is still under HP agreement) Assessor

    Stop vehicle immediately
  • Motor Accident Claims Procedure

    • Stop vehicle

      Stop vehicle immediately

    • Phone tracking

    • Call Police

      Must call police!! As soon as possible

    • Step 3

      Check for injuries

    • Step 4

      Refer to Manager

      If under supervision refer to manager

    • 5

      Register claim

      Register claim on SIS System

    • Step 6 test

      Step 6

    • Step 7 test

      Step 7

      If the assessor has confirmed that the vehicle is a write-off then the following additional documents will be required from the insured: (Normally the assessor will assist with this process): 1. Two signed change of ownership forms. 2. Original registration certificate 3. Settlement letter from the bank (if vehicle is still under HP agreement) Assessor

    Must call police!! As soon as possible

  • Step 3

    Check for injuries

  • Step 4

    Refer to Manager

    If under supervision refer to manager

  • 5

    Register claim

    Register claim on SIS System

  • Step 6 test

    Step 6

  • Step 7 test

    Step 7

    If the assessor has confirmed that the vehicle is a write-off then the following additional documents will be required from the insured: (Normally the assessor will assist with this process): 1. Two signed change of ownership forms. 2. Original registration certificate 3. Settlement letter from the bank (if vehicle is still under HP agreement) Assessor will uplift vehicle from panel-beater to an SIS nominated salvage contractor. SIS will then credit the amount of the salvage to the claim upon receipt of the salvage money

  • Phone tracking

 

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